4–6 · Something's off
Mind Infoline
Mind's information line explains what support exists, what your rights are, and how to get referred. It is not a crisis line — it's the one to call when you don't know what to ask for.
- Who it's for
- Anyone in England and Wales, including people supporting someone else.
- Cost
- Free (local rate number).
- Hours
- Monday to Friday, 9am–6pm, except bank holidays.
What actually happens
- You explain roughly what's going on.
- They talk you through the options in your area and what each one involves.
- They can send information by email afterwards.
Last checked: September 2026. Shaun's Button is not affiliated with Mind Infoline — we list them because they help.