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7–8 · Struggling badly

Crisis cafés & safe havens

Local drop-in spaces, usually open in the evenings, where you can sit with a trained person instead of going to A&E.

Who it's for
Adults in distress. Some take walk-ins, some ask you to phone first.
Cost
Free.
Hours
Typically evenings and weekends — the hours A&E fills up.

What actually happens

  • You find your nearest one by postcode on Hub of Hope.
  • You turn up or ring ahead, depending on the service.
  • You get a quiet room, a drink and someone to talk to for as long as you need.

Last checked: September 2026. Shaun's Button is not affiliated with Crisis cafés & safe havens — we list them because they help.

Shaun's Button is a signpost, not a crisis service. If life is in danger, call 999. Samaritans: 116 123, free, 24/7. CALM: 0800 58 58 58. SHOUT: text 85258.

Call Samaritans116 123 · free, 24/7Text insteadSHOUT to 85258